Your Questions, Answered
Everything you need to know about RapidLash®, from application to results.
How is RapidLash® applied?
RapidLash® is applied to the base of the upper lash line, not on the eyelid and then repeated on the other eye. The eye should be completely clean of any makeup or eye creams. Allow serum to dry before applying other face products.
How frequently is RapidLash® applied?
RapidLash® is applied once a day in the evening.
How long does it take to see an improvement in the appearance of my lashes?
Consumers have seen results in as little as 4 weeks, but our efficacy tests have shown it takes 54 days of use of RapidLash® to achieve the best results in improvement of the appearance of eyebrows.
Will applying RapidLash® more frequently deliver results faster?
No. RapidLash® is designed to deliver fuller-looking and healthier-looking lashes with just once a day application and additional applications are neither necessary nor recommended.
What if I forget to apply RapidLash® at night?
If you forget and skip an application in the evening, apply RapidLash® as usual the following evening. However, a consistent routine is the key to faster, better results.
How long will one container of RapidLash® last?
If applied according to directions, one 3 ml container of RapidLash® should last approximately 2 months.
What happens if I stop using RapidLash®?
Once you have achieved the desired appearance of lashes, it is recommended to continue to use RapidLash® to maintain the appearance. RapidLash® will continue to help nourish and enhance your lashes to help keep them looking healthy and beautiful.
Is RapidLash® safe to use so close to the eyes?
Yes. RapidLash® has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect an allergic reaction, discontinue use and seek medical advice immediately.
What should I do if I accidentally get RapidLash® in my eyes?
RapidLash® is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice immediately
Is it normal to experience some tingling on my lash line when I apply RapidLash®?
Some consumers have reported experiencing a mild sensation upon RapidLash® application. It should improve within a few minutes and with continuous use you should no longer experience this mild tingling. If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and seek medical advice.
Can I use RapidLash® if I wear contact lenses?
Yes. RapidLash® is ophthalmologist-tested and found to be safe and non-irritating, making it suitable for contact lens wearers as well.
Can eye makeup be applied on top of RapidLash®?
Yes. After application of RapidLash®, wait for the product to dry completely before applying makeup to avoid a messy outcome and assure the best results.
Can I use RapidLash® if I have my eyelashes tinted, eyeliner tattooed, or wear eyelash extensions?
RapidLash® has not been tested on tinted lashes, tattooed eyeliner, or eyelash extensions. However, many consumers have reported RapidLash® suitable to use even if you have your eyelashes tinted, eyeliner tattooed, or wear eyelash extension. It is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyelashes tinted, eyeliner tattooed, or wear eyelash extensions. If unsure, please check with your lash colorist, tattoo artist, or extension specialist for more informed advice.
Can I use RapidLash® if I am pregnant or breast-feeding?
We recommend that you discuss use of RapidLash® with your doctor if you are pregnant or breast-feeding.
Can men use RapidLash®?
Yes, RapidLash® formula is clear and transparent which makes it suitable for men to use as well if desired.
Can RapidLash® be used on children under the age of 18?
We do not recommend using RapidLash® on children under the age of 18 as we have not conducted testing for this age group.
Everything you need to know about RapidBrow®, from application to results.
How is RapidBrow® applied?
RapidBrow® is applied onto the brow hair using the convenient spool brush.
How frequently is RapidBrow® applied?
RapidBrow® is applied twice a day, once in the morning and once in the evening before bedtime.
How long does it take to see an improvement in the appearance of my brows?
Consumers have seen results in as little as 4 weeks, but our efficacy tests have shown it takes 60 days of use of RapidBrow® to achieve the best results in improvement of the appearance of eyebrows.
Will applying RapidBrow® more frequently deliver results faster?
No. RapidBrow® is designed to deliver healthier-looking, more beautiful brows with twice a day application and additional applications are neither necessary nor recommended.
What if I forget to apply RapidBrow® twice a day?
If you forget and skip an application in the morning and/or in the evening, apply RapidBrow® as usual the next day. However, a consistent routine is the key to faster, better results.
How long will one container of RapidBrow® last?
If applied according to directions, one 3 ml container of RapidBrow® should last approximately 2 months. The exact yield will vary depending on each individual’s needs. Lesser amount of product will be used per application for spot treatment versus treatment of the entire brow line.
What happens if I stop using RapidBrow®?
Once you have achieved the desired appearance of brows, it is recommended to continue to use RapidBrow® to maintain the appearance. RapidBrow® will continue to help nourish and enhance your brows to help keep them looking beautiful and conditioned.
Is RapidBrow® safe to use so close to the eyes?
Yes. RapidBrow® has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect an allergic reaction, discontinue use and seek medical advice immediately.
What should I do if I accidentally get RapidBrow® in my eyes?
RapidBrow® is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice immediately.
Is it normal to experience some tingling on my brow line when I apply RapidBrow®?
Some consumers have reported experiencing a mild sensation upon application of RapidBrow®. It should improve within a few minutes and with continuous use you should no longer experience this mild tingling. If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and seek medical advice.
Can I use RapidBrow® if I wear contact lenses?
Yes. RapidBrow® is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.
Can brow makeup be applied on top of RapidBrow®?
Yes. After application of RapidBrow®, wait for the product to dry completely before applying makeup to avoid a messy outcome and assure the best results.
Can I use RapidBrow® if I have my eyebrows tinted, tattooed or microbladed?
RapidBrow® has not been tested on tinted, tattooed or microbladed eyebrows. However, many consumers have reported RapidBrow® suitable to use even if you have your eyebrows tinted, tattooed or microbladed. It is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyebrows tinted, tattooed or microbladed. If unsure, please check with your brow colorist, tattoo artist or microblading specialist to obtain more informed advice.
Can I use RapidBrow® if I am pregnant or breast-feeding?
We recommend that you discuss use of RapidBrow® with your doctor if you are pregnant or breast-feeding.
Can men use RapidBrow®?
Yes, RapidBrow® formula is clear and transparent which makes it suitable for men to use as well if desired.
Can RapidBrow® be used on children under the age of 18?
We do not recommend using RapidBrow® on children under the age of 18 as we have not conducted testing for this age group.
Everything you need to know about RapidGlam™, from application to results.
Where does RapidGlam™ sit in the new line? How is it used in conjunction with RapidLash® and/or RapidShield®?
RapidGlam™ can be used in conjunction with RapidLash® in the evening and RapidShield® in the morning. RapidLash® will enhance the lashes with nourishing and conditioning benefits at night, and RapidShield® will help protect and condition lashes during the day. The addition of RapidGlam™ does not do away with the need for the other two, it simply adds another choice for the consumer to best benefit their needs and preferences.
If you are using RapidGlam™, does that mean that you don't need the RapidShield® at the same time?
RapidShield® can be used underneath mascara to help protect and condition lashes during the day.
Does the formulation for RapidGlam™ contain the actual RapidLash® formula?
The formula contains a unique Hexatein® 7 Complex that features most of the key ingredients in the Hexatein® 1 Complex and RapidLash® formula, plus the fiber ingredient for that instant-gratification voluminous appearance.
Hexatein® 7 Complex contains:
BLEND OF PEPTIDES, comprised of beneficial amino acids, help protect against breakage and support flawless appearance of lashes
PANTHENOL (Vitamin B5) helps coat the lashes and seal in moisture and nourishment for improved overall appearance
BIOTIN (Pro-vitamin B7 / Vitamin H / Coenzyme R), an essential factor in maintaining healthier-looking, youthful lashes
PUMPKIN SEED EXTRACT, high in zinc, EFAs, amino acids, vitamins and phytosterols, helps balance and enhance luscious appearance of lashes
KAOLIN (CLAY) adds the appearance of volume and enhances thicker-look of lashes
FIBER adheres to lashes beautifully and builds to create longer and thicker looking lashes
I dislike fiber mascaras. What makes this one different?
We’ve utilized fine cellulose fibers in RapidGlam™ that blend beautifully into the formula and adhere smoothly and seamlessly onto the lashes building instant volume. They stay on all day without flaking, poking or irritating.
Can consumers under the age of 18 use the product?
We don’t recommend it as we have not tested the product on users under the age of 18.
How long will one container of RapidGlam™ last?
The mascara yields a 2-3 month supply (yield may vary depending on usage).
Can I use RapidGlam™ while I have eyelash extensions?
We recommend stopping the use of RapidGlam™ on the day your eyelash extensions are applied. Use RapidGlam™ to provide definition and volume after the eyelash extensions fall out or are removed.
Formula feels a bit wet and takes a little while to dry. Should it dry faster upon application?
The upside of the wetter/less dry formula is that it allows for application of as many coats of mascara and building as much volume as the user may like. If the mascara dries quickly upon application it won’t allow for that but starts clumping instead. This formula allows for smooth application and keeps lashes nicely defined and separated.
Is RapidGlam™ waterproof?
The mascara is not waterproof. However, the formula has incredible staying power and should last all day under normal use.
Is RapidGlam™ tested on animals?
RapidGlam™ is not tested on animals.
Can I use RapidGlam™ if I am pregnant or breast-feeding?
We recommend that you discuss use of this product with your doctor if you are pregnant or breast-feeding.
Can I use RapidGlam™ if I wear contact lenses?
Yes. RapidBrow® is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.